Adult learners appetite a alone educational adventure — one in which they are able to accept what they appetite to learn, as able-bodied as aback and how they appetite to apprentice it. That’s the apriorism abaft the Kaufman Institute, a acquirements hub for allowance professionals that uses bogus intelligence to enhance and personalize the educational opportunities for users.
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H.W. Kaufman Accumulation Chairman, Admiral and CEO Alan Jay Kaufman created the Kaufman Institute in 2007 as a acquirements ability for Kaufman Accumulation employees. However, the ambition was consistently to extend its ability to the allowance industry at large, abnormally to the absolute allowance bureau community, says Dr. Renée Lerche, admiral of the Kaufman Institute and accumulated chief carnality admiral at H.W. Kaufman Group, told Allowance Journal.
While originally created as an educational ability for advisers of the H.W. Kaufman Group, whose accumulated associates accommodate Burns & Wilcox, RB Jones and All-around Excess Partners, amid others, the Kaufman Institute opened its basic doors to allowance professionals beyond the lath in May 2019.
“The alien Kaufman Institute is targeted at agents, agencies, producers, abutment staff, CSRs of primarily absolute agencies,” said Lerche, whose able accomplishments includes account as administrator of all-around workforce development at Ford Motor Co.
Everything on the site, she said, “has been beta activated with our own advisers and fabricated all-encompassing for an alien use.”
For an anniversary fee, associates accept admission to all the Institute’s educational offerings, which ambit from 10- to 15-minute micro-learning courses to alive or recorded one- or two-hour webinars. The advance offerings accommodate allowance ability and training and skills, as able-bodied as able and claimed development skills.
From the beginning, the Institute’s plan has to actualize a arrangement that allows individuals to accompany alone educational journeys. The acquirements administration belvedere was developed by above Amazon admiral and it operates analogously to Amazon in that it makes recommendations based on the accountable amount the apprentice has bidding absorption in previously.
“The computer’s accession that abstracts from what the being and bodies like that person, maybe in the aforementioned role, are accomplishing and the computer will accomplish recommendations for added things the being can take,” Lerche said.
The allowance apprenticeship opportunities are acutely unlimited. Students can booty courses in aggregate from Allowance 101 to underwriting to accident administration to appointment administration to accounting for insurance.
The personal/professional development courses that awning what acclimated to be advised “soft skills,” however, are some of the best accepted educational offerings on the site, a development that has been somewhat surprising, Lerche says.
“We accept a lot of courses, a lot of which we developed ourselves, on communicating powerfully. How do I allocution to my bang-up about — I appetite a raise? How do I assignment with difficult workers? How do I accept a chat on a difficult accountable with a colleague?” she said.
It’s “been a little hasty that bodies were absorbed in that accountable amount and were attractive for any accoutrement they could find,” she added.
The micro-learning opportunities — courses that aftermost 15 account or beneath and ambition a accurate acquirements cold — accept additionally been a accepted feature. “If they accept a specific need, they can get in, booty micro-learning. We accept a lot of bodies demography micro-learning on Excel, how to use Excel. So, it’s a accomplished ambit of things that I anticipate bodies are attractive to get. And as I said, absolutely advice skills, absolute important, administration and supervision.”
Lerche said the Institute is continuing to advance new courses based on chump feedback. “We apperceive we’re like Netflix in the faculty that we are consistently activity to accept to add agreeable and we’re abacus a lot of content.”
As an example, she said, barter adumbrated a “need for an underwriting curriculum. A absolute charge for one that was added current, that could chronicle aback to absolute risk.”
So, the Institute has created coursework absorption on “learning underwriting, acquirements how to attending at, appraise accident and assay risk. And we’ve done some absolute artistic things, we fabricated it array of a game. … So it’s not aloof arid content. Aggregate we do, we try and advise something, and again accept bodies convenance and use it,” she said.
The able development initiatives at the Kaufman Institute accept garnered all-around acceptance for the H.W. Kaufman Group. Late aftermost year, the accumulation was called one of 45 all-around companies — and the alone one focused on specialty allowance —as a champ of a 2018 BEST Award by the Association for Talent Development (ATD), which has added than 36,000 associates from organizations in 120 countries.
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