A Sun City man says the aegis plan that was declared to awning his agent has delayed acquittal for months.
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Wayne Stolpa Sr. says he co-signed on a car for his babe and paid an added $599 for Guaranteed Automobile Protection, or GAP insurance, from assurance aggregation Mopar. The advantage is declared pay the aberration amid the amount of the agent and what is still owed to the coffer in the blow of a absolute loss.
So aback Stolpa’s babe totaled her SUV in August 2018, he anticipation they would booty affliction of it in a appropriate manner.
“The added guy who acquired the accident–they paid their share,” he says. “Now the antithesis due has to appear from the GAP.”
But he says about 6 months later, his acclaim was on the band because he was still activity aback and alternating with the affirmation ambassador Warrantech, who cuts the checks.
Stolpa says amid himself, his babe and their affirmation holder they beatific the requested abstracts at atomic eight times.
“They accumulate on adage they charge documents. We kept on sending them. My babe kept on sending them,” he says. “Every time we alarm they say they’ll attending on their computer and ‘Oh we don’t accept it.'”
The aggregation casework warranties for assorted businesses.
The Better Business Bureau had added than 900 complaints about them in the aftermost 3 years.
Stolpa filed complaints with the Consumer Financial Aegis Bureau and the Arizona Department of Insurance. Neither bureau was able to handle it, so he let me know.
ABC15/BBB Volunteer George started alive the phones.
“He was the alone one that absolutely gave us achievement that somebody was activity to advice us out,” Stolpa says.
We asked Warrantech about Wayne’s concerns.
The aggregation beatific a account saying:
“On September 12, 2018, Mr. Stolpa filed a GAP affirmation with Warrantech. At that time we brash Mr. Stolpa of the affidavit bare to action his claim. Over the abutting few months we were in approved acquaintance with Mr. Stolpa; however, we did not accept all affidavit appropriate until February 13, 2019. Upon accepting all appropriate documentation, acquittal in abounding was promptly made.”
We additionally accomplished out to Mopar’s ancestor company, Fiat Chrysler, for comment. They did not acknowledge in time for publishing.
Stolpa maintains he provided appropriate abstracts repeatedly. He aggregate with us his abundant addendum of dates, times, names of bodies he batten with and what they said.
Now about 6 months afterwards the accident, Warrantech cut a analysis for best of the balance. Wayne is still cat-and-mouse for it to arrive.
What to apperceive if because GAP insurance
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